We use cookies. Oddspedia uses cookies to keep you logged in, remember preferences, and analyse platform performance. By continuing to use Oddspedia you accept our cookie use as described in this Privacy Policy.

Data Protection & Privacy

Oddspedia Privacy Policy — Your Data, Your Rights

This policy explains exactly what personal data Oddspedia collects from Pakistani users, why we collect it, who we share it with, and what rights you have over it. We have written this in plain English — no legal jargon where it can be avoided.

Last updated: June 2025 English (en-PK) Approx. 12-minute read Pakistan users

At a Glance

What This Privacy Policy Covers

Six key areas. Full legally binding details follow in the sections below — please read those in full.

What Data We Collect

Registration details, identity documents, payment information, betting history, device and browser data, and communications with our support team — collected only to the extent necessary to operate Oddspedia safely and fairly.

Why We Collect It

To operate your Oddspedia account, process PKR transactions, verify identity, detect fraud, comply with legal obligations, and improve platform performance. We do not collect data we do not need.

Who We Share It With

Payment processors (Easypaisa, JazzCash, Visa/Mastercard networks), KYC verification providers, game content providers, and law enforcement or regulatory bodies where required by law. We do not sell your data.

How We Protect It

Industry-standard TLS encryption for data in transit, encrypted storage at rest, strict internal access controls, and regular security audits. Your payment credentials are handled directly by the payment provider — Oddspedia does not store raw card numbers.

Cookies and Tracking

Oddspedia uses essential session cookies, performance analytics cookies, and preference cookies. You can manage non-essential cookies via your browser settings. Essential cookies cannot be disabled as they are required for the platform to function.

Your Rights

You have the right to access, correct, delete, and port your personal data held by Oddspedia. You can also object to certain processing activities. Contact support@oddspedia.wine to exercise any of these rights.

oddspedia

Scope: This Privacy Policy applies to all users of the Oddspedia platform at oddspedia.wine. By creating an account or using any feature of the platform, you confirm that you have read and understood how your data is handled as described here.

1. Introduction

At Oddspedia, we take privacy seriously — not because a legal document requires us to say that, but because our users have trusted us with personal information and financial data, and that trust needs to be earned and maintained every single day. This Privacy Policy explains in plain language what personal data Oddspedia collects from users in Pakistan, how it is used, who it might be shared with, how long it is kept, and what rights you have over it.

Oddspedia operates at oddspedia.wine and provides online sports betting, casino games, crash games, live baccarat, esports betting, and other gaming services to users in Pakistan. In operating these services, we necessarily collect and process certain personal data. This document is the complete record of how we do that — if you have any question this document does not answer, reach out to support@oddspedia.wine at any time.

This policy is written for Pakistani users and reflects our commitment to handling data in accordance with applicable data protection obligations. We do not use complicated legal language deliberately. If something in this document is unclear to you, contact us and we will explain it in plain terms.


2. Personal Data We Collect

2.1 Registration Data

When you create an Oddspedia account, we collect your full legal name, date of birth, email address, mobile number, and residential address. This information is required to open an account, verify your identity, and communicate with you about your account. Providing inaccurate registration data is a violation of our Terms and Conditions and may result in account closure.

2.2 Identity Verification Data

As part of our Know Your Customer (KYC) process, Oddspedia may request copies of your CNIC (Computerised National Identity Card), passport, driving licence, or other government-issued identity documents. We may also request a selfie holding your identity document and, in some cases, proof of your payment method ownership. This data is collected to comply with our legal obligations around identity verification and anti-money laundering.

2.3 Financial and Payment Data

When you deposit or withdraw funds on Oddspedia, we collect the payment method type and partial identifiers (such as the last four digits of a card or the registered mobile number of an Easypaisa or JazzCash account). Full payment credentials — card numbers, CVVs, mobile wallet PINs — are processed directly by the payment provider and are not stored on Oddspedia's systems. We retain records of transaction amounts, timestamps, and reference numbers for account management and compliance purposes.

2.4 Betting and Gaming Activity Data

Oddspedia retains records of all bets placed, games played, stakes, outcomes, and account balance changes. This data is necessary to operate your account correctly, resolve disputes, detect unusual activity, and comply with regulatory record-keeping requirements. Your betting history is accessible to you in your account transaction history at any time.

2.5 Device and Technical Data

When you access Oddspedia, we automatically collect technical information including your IP address, device type, operating system, browser type and version, screen resolution, and session timestamps. This data helps us optimise the platform for Pakistani users, detect fraud, and troubleshoot technical issues. It is not used to identify you individually in the absence of other account data.

2.6 Support Communications

If you contact Oddspedia's customer support team by email, live chat, or any other channel, we retain records of those communications. This allows us to handle follow-up queries efficiently, maintain quality standards, and use anonymised conversations to improve our support processes.


oddspedia

3. How Oddspedia Uses Your Data

Oddspedia uses personal data only for the purposes described in this policy. Specifically, we use your data to:

  • Create and manage your Oddspedia account, including processing logins, settings changes, and account closures
  • Process PKR deposits and withdrawals through your chosen payment methods and maintain accurate financial records
  • Verify your identity to comply with anti-money laundering regulations and prevent underage gambling
  • Settle bets, resolve disputes, and communicate the outcome of games and sporting events
  • Detect, investigate, and prevent fraudulent activity, account manipulation, and money laundering
  • Apply responsible gaming measures including deposit limits, self-exclusion, and player protection interventions
  • Send transactional communications about your account — deposit confirmations, withdrawal updates, security alerts
  • Send marketing communications where you have provided consent (see Section 11)
  • Analyse platform performance and user behaviour in aggregate to improve Oddspedia's services
  • Comply with legal obligations including regulatory reporting and law enforcement requests

No Selling: Oddspedia does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your data is used exclusively to operate and improve the Oddspedia platform and to comply with our legal obligations.


4. Legal Basis for Processing

Oddspedia processes personal data under the following legal grounds depending on the specific processing activity:

  • Contract performance: Processing necessary to operate your Oddspedia account and provide the services you have signed up for — account management, bet settlement, payment processing
  • Legal obligation: Processing required to comply with anti-money laundering laws, identity verification requirements, and regulatory reporting obligations applicable to online gaming operators
  • Legitimate interests: Fraud detection, platform security, preventing account abuse, and general platform analytics — where these interests do not override your privacy rights
  • Consent: Marketing communications and non-essential cookies — you can withdraw consent at any time

5. Data Sharing and Third Parties

5.1 Payment Processors

To process your PKR deposits and withdrawals, Oddspedia shares necessary transaction data with payment providers including Easypaisa, JazzCash, NayaPay, SadaPay, and the Visa/Mastercard card processing networks. Each of these providers operates under their own data protection policies and security standards. Oddspedia shares only the minimum data necessary to complete the transaction.

5.2 Identity Verification Providers

Oddspedia uses certified third-party KYC and identity verification providers to process identity documents submitted during account verification. These providers are contractually bound to process data only for the purposes of verifying your identity for Oddspedia and to maintain appropriate security standards.

5.3 Game Content Providers

Some games on Oddspedia are provided by third-party game studios including Evolution, Pragmatic Play, Spribe, and others. When you play games provided by these studios, limited session data — such as your session token, stake amounts, and game results — is shared with the provider to operate the game. These providers are subject to contractual data processing agreements with Oddspedia.

5.4 Legal and Regulatory Authorities

Oddspedia will disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so, where we reasonably believe disclosure is necessary to prevent serious harm, or where required to investigate suspected fraud or money laundering. In such cases, we will disclose only the minimum data necessary to satisfy the legal requirement.

5.5 Business Transfers

In the event that Oddspedia's business or any part of it is sold, merged, or transferred to another entity, your personal data may form part of the assets transferred. You will be notified in advance if such a transfer is to occur and your data will continue to be handled in accordance with this Privacy Policy or a successor policy that provides equivalent protections.


6. Cookies and Tracking Technologies

6.1 Essential Cookies

Oddspedia uses essential session cookies that are strictly necessary for the platform to function. These include login session cookies that keep you authenticated during your visit, CSRF protection tokens that prevent cross-site request forgery attacks, and preference cookies that remember your language and odds format settings. Essential cookies cannot be disabled without breaking core platform functionality.

6.2 Analytics Cookies

Oddspedia uses anonymised analytics tools to understand how users navigate the platform — which pages are visited most, where users encounter difficulties, and how long sessions last on average. This data is aggregated and does not identify individual users. Analytics cookies can be disabled in your browser settings, which will not affect your ability to use any feature of Oddspedia.

6.3 Managing Cookies

You can manage cookie preferences through your browser settings. Most browsers allow you to view, delete, and block cookies. Blocking all cookies will prevent Oddspedia from functioning correctly — specifically, you will not be able to remain logged in or place bets. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.

Third-Party Cookies: Some game providers on Oddspedia may set their own cookies within their game iframes. Oddspedia does not control these cookies. Please review the privacy policies of individual game providers if you have concerns about third-party tracking within games.


7. Data Retention

Oddspedia does not keep your personal data longer than necessary. The specific retention periods we apply are:

  • Account data and betting records: Retained for the duration of your account plus five years after closure, to comply with financial record-keeping requirements and to handle any late-arising disputes
  • Identity verification documents: Retained for five years from the date of verification or from account closure, whichever is later, as required by applicable anti-money laundering regulations
  • Payment transaction records: Retained for five years in accordance with standard financial record-keeping obligations
  • Support communications: Retained for three years from the date of the communication
  • Technical and device data (logs): Retained for up to 12 months and then deleted or anonymised
  • Marketing consent records: Retained until you withdraw consent, plus one year thereafter as a record of your prior consent

When retention periods expire, data is either permanently deleted from Oddspedia's systems or anonymised such that it can no longer be linked to an identifiable individual.


oddspedia

8. Security Measures

Protecting your data is a core operational responsibility at Oddspedia, not an afterthought. The security measures we maintain include:

  • TLS 1.2 or higher encryption for all data transmitted between your device and Oddspedia's servers
  • Encrypted storage of sensitive data at rest, including identity documents and personal identifiers
  • Strict role-based access controls — staff members can only access the data necessary for their specific job function
  • Regular internal and external security audits and penetration testing
  • Two-factor authentication available to all Oddspedia users (we strongly recommend you enable this)
  • Automated monitoring systems that detect unusual account activity, login attempts from new locations, and potential fraud patterns
  • Payment credential security handled entirely by certified payment processors — raw card numbers, CVVs, and mobile wallet PINs are never transmitted to or stored on Oddspedia's servers

No system can guarantee absolute security. If Oddspedia becomes aware of a security breach that affects your personal data, we will notify you without undue delay and take immediate remediation action. If you discover or suspect a security vulnerability on Oddspedia, please report it immediately to support@oddspedia.wine.


9. Your Privacy Rights

As an Oddspedia user in Pakistan, you have the following rights over your personal data. To exercise any of these rights, contact support@oddspedia.wine with the subject line "Privacy Rights Request".

Right to Access

Request a copy of all personal data Oddspedia holds about you. We will provide this within 30 days of your request.

Right to Correction

Request correction of inaccurate or incomplete personal data. Some data — such as your registered name — may require re-verification before correction.

Right to Deletion

Request deletion of your personal data. Note that legally mandated retention periods (financial records, KYC) override deletion requests for that specific data.

Right to Portability

Request a machine-readable export of the personal data you provided to Oddspedia, suitable for transfer to another service provider.

Right to Object

Object to Oddspedia processing your data for marketing purposes or on the basis of legitimate interests where you believe those interests are outweighed by your privacy rights.

Right to Restriction

Request that Oddspedia restricts processing of your data while a correction request is under review or while you have raised an objection to a processing activity.

Oddspedia will acknowledge all privacy rights requests within 5 business days and will provide a substantive response within 30 days. If a request requires more time due to complexity, we will inform you of the delay and the expected completion date. Exercising your privacy rights is free of charge unless requests are manifestly unfounded or excessive.


10. Children's Privacy

Oddspedia is strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that your child has created an Oddspedia account or provided personal data to us, please contact support@oddspedia.wine immediately. We will investigate promptly, close the account, delete the data, and return any balance to the payment method used.

Oddspedia employs age verification measures during registration and reserves the right to request proof-of-age documents at any point. Any account found to be operated by a person under 18 will be closed and the matter may be referred to relevant authorities where appropriate.


11. Marketing Communications

Oddspedia will only send you marketing communications — promotional emails, SMS notifications about bonuses, or push notifications about new game launches — if you have provided explicit consent to receive them. Consent can be given during registration or updated at any time from your account notification settings.

You can withdraw consent to marketing communications at any time by:

  • Clicking the unsubscribe link in any marketing email from Oddspedia
  • Updating your notification preferences in your Oddspedia account settings
  • Contacting support@oddspedia.wine with the subject line "Unsubscribe"

Withdrawal of consent to marketing will not affect your ability to use Oddspedia or receive transactional communications about your account (deposit confirmations, withdrawal updates, security alerts, which are sent regardless of marketing preference).


12. Updates to This Privacy Policy

Oddspedia may update this Privacy Policy from time to time to reflect changes in our data practices, changes in applicable law, or changes to the platform. Material updates — changes that significantly affect how we use your data or your privacy rights — will be communicated to you via the email address registered on your Oddspedia account at least seven (7) days before the change takes effect.

Minor updates — corrections, clarifications, or changes that do not materially affect your rights — may be made without prior notice. The "last updated" date at the top of this document will always reflect when the most recent change was made. Your continued use of Oddspedia after an update takes effect constitutes acceptance of the revised policy.


13. Contact and Data Queries

For any question about this Privacy Policy, to exercise your data rights, or to report a concern about how Oddspedia handles personal data, please contact us:

Email: support@oddspedia.wine
Subject line for rights requests: "Privacy Rights Request"
Subject line for data concerns: "Privacy Concern"
Response time: 5 business days for acknowledgement; 30 days for substantive response
Live chat: Available 24/7 on the Oddspedia platform

This Privacy Policy was last reviewed and updated in June 2025. It supersedes all previous versions of the Oddspedia Privacy Policy.

Data Reference

Complete Data Processing Overview

A structured summary of what Oddspedia collects, why, and on what legal basis. This table supplements the full policy above.

Data Category Examples Purpose Legal Basis Retention
Registration Data Name, DOB, email, phone, address Account creation, communications Contract Account life + 5 years
KYC Documents CNIC, passport, selfie Identity verification, AML compliance Legal Obligation 5 years from closure
Payment Data Partial card/wallet identifiers, transaction amounts Deposit & withdrawal processing Contract 5 years
Betting History Stakes, selections, outcomes, balances Account operation, dispute resolution Contract Legal Account life + 5 years
Device & Technical Data IP address, device type, browser, session logs Fraud detection, platform optimisation Legitimate Interests 12 months
Support Communications Chat transcripts, email threads Query resolution, quality improvement Contract 3 years
Marketing Consent Data Consent timestamp, preference settings Promotional communications Consent Until withdrawn + 1 year

Data Journey

Your Data's Lifecycle on Oddspedia

From the moment you register to the point your data is deleted — here is the full journey of your personal information on Oddspedia, in the order it happens.

Step 1
Registration

You provide basic registration details. Oddspedia stores these securely to create your account. A verification email is sent to confirm your address. No unnecessary data is collected at this stage.

Step 2
KYC Verification

Before your first withdrawal, you submit identity documents. These are reviewed by Oddspedia's KYC team or a certified third-party provider. Documents are stored in encrypted form once verification is complete.

Step 3
Active Account Usage

Your betting activity, deposit and withdrawal records, and session data are recorded as you use Oddspedia. This data is used to operate your account, detect fraud, and calculate VIP tier status.

Step 4
Account Closure

You request account closure or the account is closed by Oddspedia. Your balance is settled and your data enters the retention period required by applicable law — five years for financial and KYC records.

Step 5
Retention Period

Data is retained in secure, access-controlled storage during the mandatory retention period. It is not used for any active purpose during this time and access is restricted to compliance functions only.

Step 6
Permanent Deletion

Once the retention period expires, your personal data is permanently and securely deleted from all Oddspedia systems. Any remaining data that cannot be individually deleted is anonymised so it can no longer be linked to you.

Common Questions

Privacy — Frequently Asked Questions

No. Oddspedia does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Data is shared only with service providers who help Oddspedia operate — payment processors, KYC providers, game studios — and only under contractual agreements that restrict their use of your data to the purpose for which it was shared.

Send an email to support@oddspedia.wine with the subject line "Privacy Rights Request — Data Access". Include your registered email address and mobile number so we can verify your identity before fulfilling the request. We will acknowledge your request within 5 business days and provide the data export within 30 days. The export will include your registration data, betting history, transaction records, and any support communications.

You can request deletion of your data at any time. However, data subject to legally mandated retention periods — specifically financial transaction records and KYC identity documents, which must be kept for five years — cannot be deleted until those periods expire. Data that is not subject to mandatory retention will be deleted promptly following a valid request. We will explain clearly what has been deleted and what must be retained, and why.

Oddspedia collects CNIC or equivalent identity documentation as part of our Know Your Customer process, which is a legal requirement for online gaming operators to comply with anti-money laundering regulations and to verify that users are 18 or older. CNIC data is stored encrypted and accessed only by authorised KYC staff. It is retained for five years as required by applicable law and then permanently deleted.

Click the unsubscribe link in any marketing email from Oddspedia, or go to your account Notification Settings and turn off marketing emails and SMS. You can also email support@oddspedia.wine with the subject "Unsubscribe" and we will remove you from all marketing lists within 5 business days. Unsubscribing from marketing does not affect transactional emails such as withdrawal confirmations and security alerts, which are sent regardless of marketing preference.

Your Data Is Safe. Your Game Is Waiting.

Oddspedia handles your personal data with the same care we put into building a fair, fast, PKR-first betting platform for Pakistani players. Register today and experience the difference.